Returns and Refunds

We aim for 100% customer satisfaction and are ready to assist you should your product have any problems whatsoever.

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

RETURN AND REFUND PROCESS

To start a return or refund request, simply contact us at support@blessedrelief.com.au. 

If your return is because there is a problem with the product or a mistake on our end, we’ll send you a postage paid return shipping label, as well as instructions on how and where to send your package. 

If your return is because you made an error ordering or have changed your mind, you'll need to pay for return postage. This includes if you've ordered the wrong size and a sizing chart or information was available.  

Once the return is received, we will provide the customer with either a full refund or send another product, according to the customers preference. 

You can always contact us for any return question at support@blessedrelief.com.au.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 14 business days have passed since we’ve approved your return, please contact us at support@blessedrelief.com.au

If you are unsatisfied with your order - please contact our support team and we will do our best to help you out!

 Unfortunately, we cannot accept returns on gift cards.

CANCELLATION TERMS

If you need us to cancel your order for any reason, please get in touch as soon as you can. Our warehouse has usually completed sending orders by 4pm, so depending on when you make your order, it might be possible to cancel it before its sent out.

Once an order has been sent out, we can no longer cancel the order and if you still don't want the order, you'll have to follow our Returns and Refunds process.