It depends on where you are. Orders are processed in 1-2 days and shipping can take 3-14 days.

Please refer to the estimated delivery date icons on the product page.

Some of our stock is held in our Melbourne Warehouse, some in Sydney and some is held in our international warehouse in China. The Australian based products will arrive faster than the internationally shipped products.

Yes, click the 'Track your order' link in the 'Customer Support' menu to track your product.

We use all major carriers, and local courier partners. We offer free shipping for customers.

We currently only ship products to Australia but we look forward to welcoming international customers in the future.


Yes you can.

We always aim for make sure our customers love our products, but if you do need to return an order or need help with a faulty item, please contact us at

Please refer to our Refund Policy regarding the terms and conditions.

Refunds are available for customers for a range of reasons including damaged goods, wrong product, lost in transit or extra late shipping. Contact us and we'll sort it out for you. You might like to review our Refund Policy before contacting us at

Email us